Trouble Ticket #8426
Date Submitted: 2019-05-13
Title of e-Resource: Library Account
Nature of the Problem: Access denied
Details: Hi
At the library login I type in my username and password and receive the following response in red letters:
"Multiple users were found. Please contact your library support services team."
I am pretty sure I have not been cloned.
I synchronised my passwords but that did not seem to help.
Thank You
J. Chapman-Meloche
Updates
Status: Closed (Fixed)
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August 7, 2019 2:37 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
Notes:
Patron never responded but issue should be fixed. Closing.
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August 7, 2019 2:37 pm - Closed
Date Closed: 2019-08-07
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